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Contacting Us

Account Issues

a. For Login Issues, you can contact Verotel or Email. .

b. To cancel your subscription, you can go to Cancel Subscription .

 

Technical Support

For Technical Issues like Broken Links, Video Playback problems, you can contact us at this EMAIL . Do let us know if you encounter broken links so that we can resolve the issue ASAP.

 

Note : For Video Playback issues, please ensure that you have already updated your media player to version 9. You can obtain the latest version of the Window Media Player via Window Update or from Microsoft's homepage HERE .

 

For Real Media Files, the Real Player can be obtained Here or Alternative Free Player without installing Real Player Here.

 

Note : If you experience playback problem using the Alternative Free Player, it is advisable to try using the official free Real Player instead.

 

For General AVSPremium Support

The fine folks at AVSPremium can be easily contacted at this EMAIL .